PLL REMOTE CHECKER CDMX-3 - #7433904

The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:

• Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
• Enure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Relationship Managers
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Brindar atención para la validación de información (documentación) en las aperturas de cuentas de nómina realizadas por los ejecutivos inplant, en modalidad online

Garantizar que la captura de la información de titulares coincida al 100% con la documentación presentada

Se requiere:

Licenciaturas económico administrativo, o experiencia equivalente

Manejo de PC

Excel – Básico/intermedio

Experiencia de 1 a 2 años en puesto similar o atención a clientes

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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