Deputy Director of Product and RBB Proposition - #7512509

Job Purpose

Responsible for directing and defining the portfolio of products and services required by our clients to ensure compliance with the growth and development strategy of RBB's business in Mexico.

- The holder of the position must consider, among others:

- Create, formalize and guarantee a value offer made up of products that guarantee to cover the current needs of our clients

- Define the placement strategy for each of the products and services as well as the expected penetration target

- Monitor the market to ensure that the proposition is competitive and adequate both in functionalities and in pricing

- Define the appropriate operational processes for each of the new products

- Ensure proper automation and simplification that allows us to be efficient and competitive

For the development of this function, the owner must establish a close relationship with the central areas (products, communication, marketing, regulatory), commercial teams, 2LoD and 3rd LoD.

The functions of the area include, but are not limited to, the following:

• Product strategy design

• Creation, design and execution of transactional and digital product strategy for the RBB segment.

• Prepare the differentiated value offer for SMEs in Mexico.

• Management of prices, commissions, installation of new processes for new products.

• Define Electronic Banking needs and agree on the design, development, adaptation, distribution and approval of new products and existing improvements with GPS.

• Define product needs / agree design, adaptation development, distribution and approval of new products and existing improvements with owners of products to be distributed.

• Customer Experience (Complaints and NPS)

• Design of materials and MKT campaigns / benchmarking / Market knowledge.

• P&L management.