Intake Receptionist - #7831191

JOB DUCK IS HIRING INTAKE RECEPTIONISTS

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!

Role Overview: We're currently on the lookout for Intake Receptionists, who are the first point of contact for potential and existing clients. Your role? Help identify the extent to which our services match the client’s needs. You will also record details and case histories before a client’s appointment. You will also act as an essential part of the team to ensure a smooth flow for a client’s customer journey!

Your Responsibilities Will Include:

• Screening, referring, updating, and keeping track of referral contacts.
• Taking action as a backup when the company’s receptionist is not in office.
• Scheduling meetings and consultations.
• Answering phone and email queries.
• Completing all intake paperwork and entering it into the business's system through CRM.
• Filing and maintaining electronic documents and records.
• Maintaining a lead generation database to support business growth.
• Constant learning of the client’s processes materials to improve internal strategies.

What We're Looking For:

• 15 months of experience in a related field or a related degree.
• Customer-focused communication skills
• Advanced/native-level English (written and spoken).
• Killer organizational and planning abilities.
• Ability to maintain confidentiality and attention to detail.
• Excellent verbal and written communication skills.
• Phone etiquette.
• Stellar time-management skills.
• Your own reliable PC, headset, and a speedy internet (at least 3MB/s).

What's In It For You?

• Monthly Compensation of $18,550 MXN.
• Paid time off and holiday pay.
• Overtime pay (where applicable).
• Social Security benefits.
• Maternity leave.
• 13th month payment.
• Profit sharing (where applicable).
• Referral and annual bonuses.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. We have multiple positions available, but we kindly ask that you apply for one at a time for your specific country.

By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process.

Please note: You will be hired under the Mexican labor legislation and will be subject to salary deductions and benefits as mandated by Mexican law.