Area Manager, Worldwide Operations

Description

Amazon is looking for a high-potential leader to be part of Amazon´s Operations specialized on warehousing and order processing to meet or exceed our customer expectations!

As an Area Manager you will have the opportunity to exercise people-focused leadership while mastering the tools, processes, and operations created by the most customer-centric company on Earth.

You will be a part of defining the future of online retail from a distribution warehouse environment, while motivating, mentoring and coaching your team towards the common goal.

As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in their tasks during a shift, engaging with them to maintain the highest levels of safety, quality, and performance.

Key job responsibilities

• Lead, manage, and develop a team of 20 to 45 Amazon Associates.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Partner with the management team to establish and maintain quality control standards
• Achieve performance metrics to deliver customer satisfaction.
• Promote and implement process improvements.
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Ensure procedures are followed for building security and product loss prevention
  
  

A day in the life

Daily Activities Of An Area Manager Include

• Engage with your team
• Maintain safety standards
• Promote continuous improvement in all aspects of your responsibilities (safety, people, productivity)
• Analyze metrics and seek improvement
• Collaborate with all areas within the premises
  
  

Must Be Able To

• Stand/walk for up to 10 hours
• Walk with great frequency
• Access all areas of building (ascend and descend ladders, stairs, and gangways safely and without limitation)
• Regularly bend, lift, stretch, reach both below the waist and above the head
• Lift and move items
  
  

Positive attitude is a must!

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  
  

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A2938286