Leisure Sales Manager

Hyatt


Fecha: hace 1 semana
ciudad: Playa del Carmen, Quintana Roo
Tipo de contrato: Tiempo completo
We are seeking a results-driven Leisure Sales Manager with proven expertise in managing wholesaler and tour operator accounts, with deep knowledge of connectivity processes (Channel Manager, CRS, extranets) and a rigorous, detail-oriented approach to rate loading, auditing, and parity control.

Key Responsibilities

  • Proactively identify and secure new leisure business opportunities through client meetings, prospection, negotiations, trade shows, and strategic site inspections.
  • Build, manage, and grow relationships with wholesalers, consortias, OTA partners, and tour operators, ensuring rate integrity and year-round production.
  • Oversee and audit the full connectivity process, ensuring correct rate mapping, accurate loading, and constant monitoring for discrepancies across all channels.
  • Implement a monthly audit schedule to maintain rate parity, avoid leakage, and ensure compliance with agreed terms.
  • Lead contracting processes with key partners, including allotments, dynamic/static rates, promotions, and blackout periods.
  • Track and achieve leisure segment revenue targets, while supporting overall departmental sales goals and profitability.
  • Monitor competitor activity and industry trends in wholesale and OTA distribution to refine sales strategies and seize market opportunities.
  • Collaborate closely with Revenue, Reservations, and Marketing teams to optimize campaigns and drive visibility across source markets.
  • Prepare detailed production reports and performance reviews by market, partner, and segment.
  • Represent the property in leisure-focused industry events and client activations, positioning the brand competitively and credibly.
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