Boutique Administrator Montblanc

The Admin ensures the efficient management of all merchandise-related operations within the boutique. This role is pivotal in overseeing the receipt, control, and dispatch of product, maintaining accurate inventory levels, and supporting after-sales service processes. By upholding the highest standards of operational excellence.

Key Responsibilities

Inventory Management:

• Receive and verify incoming merchandise against delivery documents, ensuring accuracy in quantities and quality.
• Organize and maintain the back of house and sales floor inventory, ensuring products are stored securely and are easily accessible.
• Conduct regular stock counts (weekly/monthly) and reconcile discrepancies promptly.
• Monitor stock levels and coordinate with the Boutique Manager if any item is needed to be replenished
• Manage inter-boutique transfers and returns to the central warehouse
  
  

Product Handling

• Label and tag products accurately, adhering to brand guidelines.
  
  

After-Sales Service (SAV)

• Receive and log items returned for after-sales service.
• Coordinate with the service center for repairs and maintenance, monitoring the progress and updating clients accordingly.
• Manage the inventory of SAV items, ensuring proper storage and documentation.
• Facilitate the return of repairs to clients, ensuring quality checks.
  
  

Operational Support

• Maintain an organized and efficient back of house.
• Order and manage sales packaging, stock materials and boutique supplies, ensuring availability for daily operations.
• Assist in the preparation and execution of boutique inventories cycle count and full count.
• Support the Boutique Manager in updating operational procedures according to audit process.
  
  

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