SAP Service Consultant
Dematic
Fecha: hace 6 horas
ciudad: Guadalupe, Nuevo León
Tipo de contrato: Tiempo completo
SAP AfterSales Service Consultant responsible for managing the configuration changes, and enhancements of our SAP System support our Customer Service Organisation.
We offer:
To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:
Qualifications:
We offer:
To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:
- Design, Customizing and implement core functionalities of SAP CS/PM and/or SD Modul in AfterSales Service Area automotive – Also SAP Power User in the named Modules are welcome.
- Work on roll-out and implementation of new business applications and functionality within the named SAP Modules
- Responsible for successful implementation, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients.
- Knowledge and experience of technical AfterSales Service processes in SAP mainly: Orders, Notifications, Equipments and functional locations structures (including classifications, Measurement Points, etc.), contracts, maintenance Planning.
- Facilitates the gathering of requirements, designing, implementing, and supporting SAP AfterSales Service to enhance the clients’ business functionality and performance.
- Participates in meetings and build trust with internal business customers, understand business objectives, and seeks alignment.
- Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.
- Analyzes and develops functional specifications and communicates to technical developers to develop the required solutions in the most efficient way.
- Monitor and present periodic status to stakeholders.
- Monitor Risks / Issues and prepare appropriate mitigation plans.
- Ensure best practices are followed and required processes and specifications are documented.
Qualifications:
- Bachelor’s degree in Computer Science, MIS, Engineering, or similar field.
- 5+ years of experience in SAP CS/PM or SD or similar SAP modules is a must.
- Experience working in S/4HANA implementation projects.
- Strong functional knowledge on the SAP ERP, and overall SAP functional knowledge (integration with other components / modules SD, PM, MM) required.
- Good knowledge of principle AfterSales Processes and objects (Orders, Contracts, Equipment and functional location) and their processes behind.
- Experience in working with global teams including Cross Business and Processes.
- Experience in setting up and maintaining ALE and IDOC Scenarios
- Strong communication skills (English required C1/C2).
- Resume/CV must be submitted in English.
- Willingness to travel up to 10% internationally.
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